Compare Car Shipping Companies: Reviews, Deposits & Price Guarantees
Last updated: October 2026
Shipping a car? This page compares well-known auto transport companies using their public review ratings, BBB grades and complaint counts, recent 1-star reviews, and what their own terms say about deposits, price guarantees and paying the driver.
Nexus Auto Transport Reviews
Mixed- 161 BBB complaints in 3 years, 90 in the last 12 months (BBB)
- Yelp rating 1.3 from 31 reviews
- Customers report price increases or quote changes before pickup (Trustpilot)
See screenshots
Recent 1-star reviews
- Alexis · 2026-10-17 · Trustpilot
We hired Nexus Auto Transport to coordinate the pickup and delivery of a very high-end vehicle from New York to Denver. …
Read review - A. · 2026-10-03 · Trustpilot
Bait and switch. They promised one price for shipping our daughter's car from California and promised to pick it up by a certain date. …
Read review - Nate · 2026-10-01 · Trustpilot
MY shipment was a total failure on Nexus' part. I was guaranteed a pickup on Friday 9/25 and Saturday 9/26 and I spent $1500 to fly down there and make sure it's gets loaded. …
Read review - N. · 2026-09-22 · Trustpilot
Did not honor their price commitment. There was a quick response to my inquiry with a price quoted and I accepted it. …
Read review - Tommy · 2026-09-21 · Trustpilot
Nexus changed my appointment two times. During those appointment changes, they canceled the transport 4 times. …
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Source: Trustpilot 1-star reviews, newest first. Excerpts are verbatim, trimmed with …
SGT Auto Transport Reviews
Mixed- BBB grade B, with 186 complaints in 3 years (BBB)
- Yelp rating 2.9 from 699 reviews
- Customers report price increases and pickup or delivery delays (Trustpilot, Yelp)
See screenshots
Recent 1-star reviews
- Philip · 2026-10-09 · Trustpilot
Vehicle arrived with damage. I can’t get ahold of them now that the vehicle has been delivered. …
Read review - C. · 2026-10-01 · Trustpilot
Sigh... simply NO DO NOT BOOK. …
Read review - Mike · 2026-09-26 · Trustpilot
Stated deliver today (Saturday), confirmed by several sgt emails. Found out is hasn't even left the state where I purchased the car. …
Read review - William · 2026-09-21 · Trustpilot
I was quoted $1219 and at the time of transport they said the cost would be over $1600. I cancelled the contract!
Read review - Dina · 2026-09-09 · Trustpilot
Absolutely awful company. I have included my Order number UE396EY so this company can investigate their horrible service. …
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Source: Trustpilot 1-star reviews, newest first. Excerpts are verbatim, trimmed with …
Cross Country Movers Reviews
Solid- Google 4.9 from 290 reviews; Yelp 4.5 from 61 reviews
- BBB A- and accredited since 2018, with 6 complaints in 3 years (BBB)
- Trustpilot 4.0 from 33 reviews; in business since 2011
See screenshots
Montway Auto Transport Reviews
Mixed- 281 BBB complaints in 3 years, 110 in the last 12 months (BBB)
- Trustpilot 3.2 and Yelp 2.2 from 2,847 reviews
- Customers report missed pickups, tracking gaps and cancellation-fee disputes (BBB reviews)
See screenshots
Recent 1-star reviews
- Ralph · 2026-10-19 · Trustpilot
They cancelled my order 2X without any communication. I was left with the other side of the transaction in limbo both time. …
Read review - P&e · 2026-10-15 · Trustpilot
Absolutely terrible experience. By far the worst transporter I've ever dealt with. …
Read review - H. · 2026-10-15 · Trustpilot
i don't ever leave reviews but my experience with them was so unpleasant. …
Read review - Kevin · 2026-10-13 · Trustpilot
My Vehicle was picked up im California on the 4th of September, delivery to Leesville SC On the 7th, on the 6th I received an email from Montway for payment of 350,which I paid, to this date, I'm …
Read review - Matt · 2026-10-12 · Trustpilot
Most dishonest company I've ever worked with. …
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Source: Trustpilot 1-star reviews, newest first. Excerpts are verbatim, trimmed with …
State To State Moving and Auto Transport Reviews
Solid- Google 4.9 from 104 reviews; Yelp 4.4 from 52 reviews
- Trustpilot 4.3 from 31 reviews
- BBB profile on file since 2021; not yet rated by BBB
See screenshots
RoadRunner Auto Transport Reviews
Mixed- Yelp rating 1.4 from 1,871 reviews; Trustpilot 4.7 from 1,781
- BBB A+, not BBB accredited (BBB)
- Customers report quotes rising before pickup and missed pickups with no contact (BBB, Trustpilot)
See screenshots
Recent 1-star reviews
- Nègmawon · 2026-09-30 · BBB
Very disappointing experience $1,200 quote became $1,800 after a 12-day wait … I was then told that the price had increased from $1,200 to $1,800 a $600 increase. …
Read review - Karen · 2026-08-23 · BBB
Do NOT book with RoadRunner Auto Transport. I scheduled a vehicle pickup with RoadRunner, and the scheduled pickup date came and went with absolutely no communication from the company. …
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Only 2 1-star reviews found.
Source: BBB customer reviews. Excerpts are verbatim, trimmed with …
Easy Auto Ship Reviews
Mixed- Trustpilot 3.4 from only 29 reviews
- BBB profile is now listed as 'Easy Cargo Ship': A+, 14 complaints in 3 years
- Customers report vehicle damage and claim-handling issues (BBB, Trustpilot)
See screenshots
Recent 1-star reviews
- Charandeep · 2026-08-21 · Trustpilot
Very Disappointing Experience — Damage to My Hummer H1 and No Resolution I used this company to transport my Hummer H1 about two months ago, and unfortunately the experience has been extremely disappointing. …
Read review - Shawn · 2026-08-08 · Trustpilot
The driver scratched the roof of my Chevy Malibu and covered it up with some kind of smear. The interior was damaged also. …
Read review - D. · 2026-08-03 · Trustpilot
I would absolutely not use this company again. …
Read review - Niaz · 2026-05-12 · Trustpilot
We (LET ME HAUL LLC) transported load #36272773 (JEEP from CO to TX) in September 2025, and 8 months later we are STILL waiting for payment. …
Read review - Andrea · 2026-01-26 · Trustpilot
If I could give NO stars, I would. I contracted to ship my car from WA to CA with Easy Auto Ship. …
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Source: Trustpilot 1-star reviews, newest first. Excerpts are verbatim, trimmed with …
AmeriFreight Reviews
Mixed- Yelp rating 3.0 from 362 reviews
- BBB A, with 38 complaints in 3 years
- Customers report pricing that differed from expectations and missed delivery dates (Trustpilot)
See screenshots
Recent 1-star reviews
- Riley · 2026-10-13 · Trustpilot
I Definitely don’t recommend using amerifreight. I hired them to move my truck from Florida to Utah. …
Read review - Sang · 2026-08-03 · Trustpilot
I booked my car transport with AmeriFreight back in June after reading good reviews and trusting their service. I scheduled my vehicle pickup for Friday, July 31st. …
Read review - Marcel · 2026-06-25 · Trustpilot
What a nightmare is this company. It all starts with a nice sales call where they tell you they communicate well and take care of everything. …
Read review - Dana · 2026-06-22 · Trustpilot
Received a reasonable quote with a scheduled carrier pickup for a Saturday. The carrier never arrived. …
Read review - Dr. · 2026-06-09 · Trustpilot
Do NOT use AmeriFreight. I paid a $200 broker fee for what I thought was a professional service. …
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Source: Trustpilot 1-star reviews, newest first. Excerpts are verbatim, trimmed with …
Mercury Auto Transport Reviews
Mixed- Google 4.7 from 9,454 reviews; Trustpilot 4.6
- BBB A+, with 31 complaints in 3 years
- Some customers report delays and price increases (Trustpilot)
See screenshots
Recent 1-star reviews
- Andrii · 2026-07-13 · Trustpilot
Mercury Auto Transport used a bait-and-switch tactic in my experience. …
Read review - Kenneth · 2025-12-04 · Trustpilot
I received a quote from Kent, 2 vehicles for $1862. I have been trying to speak with Kent and would NEVER call me, would write an email or text. …
Read review - Jeff · 2025-09-26 · Trustpilot
I made a pretty healthy assumption of trying to put in my quote with enough time to get carriers to respond as I knew Mercury is a broker The laps and communication and ultimately the almost $200 difference …
Read review - Rich · 2025-07-31 · Trustpilot
Well 1st the price went up from quote then I had a problem after delivery and I contacted them about the transporter/driver they gave the info back to Mediterralien logistics/ owner/driver and he called me and was swearing …
Read review - Csaba · 2025-07-30 · Trustpilot
Mercury Auto Transport is a totally irresponsible company with hidden costs. When you find out, they will insult you and arrogantly want to cancel your order. …
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Source: Trustpilot 1-star reviews, newest first. Excerpts are verbatim, trimmed with …
Sherpa Auto Transport Reviews
Mixed- Google 4.8 from 3,666 reviews; Yelp 4.2
- BBB A+, with 18 complaints in 3 years
- Trustpilot 3.1, but from only 26 reviews
See screenshots
Recent 1-star reviews
- Richard · 2026-10-14 · Trustpilot
Recently had my Corvette transported from Knoxville TN to Richmond VA. Picked up around 11 am and delivered 7:30pm the next day. …
Read review - Sheila · 2026-08-05 · Trustpilot
I would never use this car shipping company again. My vehicle wasn’t even picked up until a week and a half after the original pickup date, causing a major inconvenience. …
Read review - Stacey · 2026-07-21 · Trustpilot
I used them once before and they were very good. However, this time the communications was poor and they delivered the car with obvious damage. …
Read review - Dennis · 2026-07-10 · Trustpilot
I had a horrible experience with this company. At the time of delivery, I wasn't present to receive and inspect the vehicle. …
Read review - R. · 2026-06-04 · Trustpilot
Where do I start?! Communication was awful all around. …
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Source: Trustpilot 1-star reviews, newest first. Excerpts are verbatim, trimmed with …
Car shipping FAQ
How do I compare auto transport companies?
Check ratings on several sites (Google, Yelp, Trustpilot and BBB), read the most recent 1-star reviews, and compare the written terms: whether the price is guaranteed, how much deposit is taken and how the balance is paid.
Do car shipping companies require a deposit?
Many do. Some charge a deposit or partial payment when you book or when a carrier is assigned, and the rest is due at delivery. Ask how much is due, when, and whether it is refundable.
What is the difference between a guaranteed price and an estimate?
A guaranteed price is the total you pay, in writing. An estimate can go up before pickup or at delivery if the company needs more money to find a carrier.
Why does paying the driver in cash matter?
Many brokers require cash, a cashier's check or a money order to the driver at delivery. Cash payments cannot be disputed with your card company if the price changes, so card payment gives you more protection.
What is the difference between an auto transport broker and a carrier?
A carrier owns the trucks and moves your vehicle. A broker arranges the shipment and hires a carrier for you. Many well-known car shipping companies are brokers.